The most common reason is that your AutoPASS agreement has not been cancelled. It is important to cancel your agreement immediately after the car is sold as we are not notified by Statens Vegvesen about this. This is because it is possible to have an AutoPASS agreement on a car you do not own.

When you have received a bill for a sold car, we recommend that you contact the buyer of the car to arrange a transaction, and cancel your agreement on My page. Or contact us so we can see if there is anything we can do about the bill. If there are picture crossings on the bill after the sales date, then we can delete those for a certain amount of time. We cannot do anything about tag crossings as you are responsible for your tag. If the tag is in a new car, it is important to change the car number on the tag. You can do this yourself on My page.