The new terms and conditions will apply to all new and existing agreements from July 1, 2021
What are the key points?
- AutoPASS agreement on new vehicle is valid from the time the tag is registered and sent out. The agreement will usually be valid within five working days
- When there is a new owner of the vehicle, you as a customer are responsible for payment of the accrued passages rate until we have received notification from you of a change of ownership. This must be reported on My page, or contact customer service
As a customer, you are responsible for ensuring that all information related to the agreement is always correct at all times. You register changes on My page or contact customer service
If the tag is in another vehicle then the tag is registered on, you may risk losing your benefits and paying full price on the toll crossings
As a customer with an active agreement, you also accept the new terms an conditions of the agreement.