The most common reason is that your AutoPASS agreement has not been cancelled. It is important to cancel your agreement immediately after the car is sold as we are not notified by Statens Vegvesen about this. This is because it is possible to have an AutoPASS agreement on a car you do not own.

When you have received a n invoice for a sold car, we recommend that you contact the buyer of the car to arrange a transaction, and cancel your agreement by logging in. You can also contact us. If there are passings on the invoice after the sales date, we can not do anything about these toll passings as you are responsible for your tag and agreement. If the tag is in a new car, it is important to change the car number on the tag. You can do this yourself by logging in.