Go to content
  • Private
  • Business
  • Norsk
  • Log in
  • AutoPASS
  • Toll calculator
  • Rate and payment
  • Customer support
  • Customer support
    • FAQ
      • AutoPASS agreement
      • Self service
      • Invoice
      • Rates and payment
  • Norsk
  • Customer support
  • FAQ
  • AutoPASS agreement

AutoPASS agreement

Here you can find answers to our most frequently asked questions about AutoPASS agreements.

  • Charged fee after stopped in control for heavy vehicles

    You can send in a complain about the fee within three weeks. Use the complaint form you received or send the complaint by e-mail or letter. Complaints are sent to the control boards that have applied the fee. Either the Norwegian Public Roads Administration, the police or the Customs Administration. The complaint must be reasoned and attach that applies for your complaints.

    Here you can read more about the mandatory heavy duty fee for heavy vehicles in industry. 

  • Get back your tag deposit

    If you are not going to use your tag in a new car, you can terminate your agreement by logging in. Choose remove a car and follow the steps. The deposit will either be drawn from your final invoice if there is anything outstanding, or returned to your bank account within a week. 

     

  • Terminate agreement

    • Log in to self service 
    • Choose your customer profile
    • Choose to "Remove vehicle"
    • Follow the steps
  • How to get an exemption

    Some groups have exemption from road tolls. Read more below about exemption and how to send your application. 
    Exemption

  • Order AutoPass agreement

    Read more here about how to order AutoPASS.  
    Order AutoPASS 

  • Costs of the AutoPASS agreement

    There is no monthly fees or subscription costs.The first invoice will include a deposit of 200 NOK for the toll tag. The deposit will be refunded to you when you cancel your agreement.

  • Terms and condition for the agreement

    Terms and conditions

  • Make changes to your agreement

    You can easily add, transfer or remove a vehicle or change your customer details by logging in.

    Note that the agreement and the tag is personal, and you can not change the name on the agreement.

Customer support

  • Contact us
  • FAQ
    • AutoPASS agreement
    • Self service
    • Invoice
    • Rates and payment


Fremtind Service AS
Postboks 393 Sentrum 
0103 Oslo

Org.nr: 922 177 724
 

 

logo fremtind

  • About us
  • Contact us
  • News archive
  • Privacy policy
  • Insurance
Privacy policy and cookies
Design og utvikling: CoreTrek | Content Management Solution: CorePublish
Chat with us

Fill out this form to start a chat session:

Loading...